Delivery Policy

DELIVERY / SHIPPING POLICY

  1. Shipping will be done to courier serving areas in the geographical areas of UAE
  2. Order will be processed in 2 to 3 working days subject to compliance of order on a first come first serve basis.
  3. Courier charges are AED 30 for weight up to 5 kg and value of order below AED 1000/-
  4. No shipping charges for order value above AED 1000/- and weight up to 5 Kg
  5. Shipping / courier charges may vary when oversized and over weighed items on a case-to-case basis. We will be contacting you once the order is received prior delivery in such cases
  6. “The multiple booking/orders/shipments may result in multiple postings to the cardholder’s monthly statement’’

Processing If Order:

  1. Upon receipt of order, a confirmation will be sent to your mail ID / phone number / WhatsApp number and the date of dispatch will be mentioned there in. You can also track the shipment with the number or code mentioned there.
  2. Payment proof will be sent to the registered phone number or mail ID within 24 hours.
  3. Door delivery is made in urban / residential areas in all emirates. Remote area deliveries will be done by a service provider who is specialized to handle the area.  Remote area deliveries may take little longer delivery period.  You may track it with number / contact mentioned in the confirmation mail / message.